Support

Questions, feedback or a game that looks wrong? Email support@playgent.com and we’ll get back to you.

Add or switch a child

On the home screen, tap your child’s name at the top left. Pick another child, or tap Add a child.

Change age, hints or reminders

Tap the gear on the home screen. Change a child’s age under Children, and hints and the daily reminder under Play.

Restore your subscription

In the app, open Settings, then Restore purchases. Use the same Apple ID you subscribed with.

Cancel your subscription

Open Settings on your iPhone, tap your name, then Subscriptions, then Play Bop.

Reminders don’t show up

Open Settings on your iPhone, then Notifications, then Play Bop, and allow notifications.

Delete your data

In the app, open Settings, then Delete all data. If you signed in, you can also delete your account from the account screen.